Privacy Policy
Updated: [4/21/25]
East Coast Institute for Research (ECIR), A Rovia Clinical Research Company (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information—and includes additional details for residents of specific states, where applicable.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, phone number, email address
- Date of birth, gender, and zip code
- Medical history or conditions (only when provided voluntarily for study eligibility)
Technical Information
- IP address, device type, browser, and operating system
- Pages visited and time spent on the site
- Referral links and clickstream data
Study Application Data
- Health-related information submitted through patient pre-screening or intake forms
- Consent preferences related to clinical trial participation
2. How We Use Your Information
We use your information to:
- Contact you regarding current or future clinical trial opportunities
- Evaluate eligibility for specific studies
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
- Communicate research or health-related updates (with your consent)
3. Sharing and Disclosure of Information
We do not sell your personal data.
We may share your data with:
- Our parent organization, Rovia Clinical Research, and affiliated child companies
- Authorized research partners, investigators, or CROs for study-related purposes
- Third-party service providers supporting IT, analytics, or communication services
- Regulatory bodies if legally required (e.g., FDA, IRB)
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption
- Secure storage and access controls
- Regular security audits and compliance checks
All health-related information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable local privacy regulations.
5. Your Privacy Rights
You have rights regarding your personal data. These may include the right to access, correct, delete, or restrict use of your personal data.
If you reside in Florida, Georgia, or Tennessee, additional rights may apply. See the “State-Specific Disclosures” section below.
6. Cookies & Tracking Technologies
We may use cookies, web beacons, and similar technologies to analyze traffic, personalize content, and enhance your experience. You may control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those entities. Please review their policies directly.
8. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
10. Contact Us
For questions or requests related to your privacy rights, please contact:
East Coast Institute for Research (ECIR) – A Rovia Clinical Research Company
Email: [email protected]
Phone: (904) 854-1354
Address: 3550 University Blvd S
Suite #101
Jacksonville, FL 32216
11. State-Specific Disclosures
We include this section to comply with evolving privacy legislation in states where we operate.
Florida Residents
While Florida does not currently have a comprehensive data privacy law like CCPA, we respect your rights and uphold strong privacy practices:
- We do not sell or share your personal information.
- If you are a Florida resident, you may request access to or deletion of your personal data collected via our website or study applications.
- We maintain strict safeguards for any health-related data in accordance with Florida Health Information Privacy laws, including compliance with the Florida Information Protection Act (FIPA).
To request data access or deletion, contact us at [email protected]
Georgia Residents
Georgia does not currently have comprehensive privacy legislation, but we adhere to strong protections and offer the following rights:
- We process your data transparently and solely for the purpose of delivering clinical trial services or study communications.
- We uphold your right to request:
- Access to your personal data
- Correction or deletion of inaccurate data
- Details on how your data is used
All health-related data is managed in accordance with HIPAA and applicable federal laws.Submit your privacy-related request at [Insert Contact Email].
Tennessee Residents
Under the Tennessee Information Protection Act (TIPA) (effective July 1, 2025), Tennessee residents may have the right to:
- Confirm if we are processing your personal information
- Access, correct, or delete your data
- Obtain a portable copy of your data
- Opt out of targeted advertising, data sale, or profiling (Note: We do not engage in these practices)
We will respond to validated requests within 45 days as required by law.You may exercise these rights by contacting us at [Insert Contact Email] and verifying your identity.
All Other U.S. Residents
We apply HIPAA-compliant, high-standard privacy practices across all Rovia Clinical Research companies regardless of local requirements.
